Baltimore Sun article leads to an unexpected outcome for a St. Ambrose client

A story published in the Baltimore Sun last week highlights the struggles and stress that plagues Baltimore City Homeowners who try to contest atypical water bills through the Baltimore City Department of Public Works. St. Ambrose attorneys are working with the DPW and with Baltimore residents to provide guidance in navigating the process of challenging water bills. Since October, however, the appeals process that had been in place to contest water bills has been dismantled and residents’only option is to fill out a complaint form.

water-bill-article
left to right: staff attorney Charlotte Clarke, St. Ambrose client Evelyn Anderson, staff attorney Christina Ochoa.  Baltimore Sun Video by Amy Davis.

The decision to eliminate the appeals process was not announced and poses a major threat to the housing security of many Baltimore City Homeowners who no longer have an opportunity to openly discuss erroneous bills. Our legal department works with clients every day who receive inexplicable water bills that range from a few hundred dollars to tens of thousands of dollars (Don’t believe us?). The elimination of the appeals process creates an especially grave situation as the tax sale deadline approaches and homeowners with unpaid water bills, even grossly inaccurate ones, run the risk of their home going into tax sale foreclosure.

Though city processes have a long way to go to become more equitable for residents, in the short term, much needed relief came for our client Ms. Anderson who was featured in the Baltimore Sun article and was facing a $1,300 water bill. An anonymous donor contacted St. Ambrose to arrange to pay the bill. In fact, eight people reached out to the agency to inquire about contributing to the bill and providing support for other clients who face the risk of losing their home due to water bills.

Staff attorney Christina Ochoa comments on the outpouring of support from the community, “in an industry where we’re so often the bearers of bad news, seeing people’s generosity was really uplifting.”

UPDATE: The Baltimore Sun published a follow up story here: Good Samaritans Step Up

Advertisements

Author: Carla Hinson

Housing, Baltimore, and also Brazil.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s