A story published in the Baltimore Sun last week highlights the struggles and stress that plagues Baltimore City Homeowners who try to contest atypical water bills through the Baltimore City Department of Public Works. St. Ambrose attorneys are working with the DPW and with Baltimore residents to provide guidance in navigating the process of challenging water bills. Since October, however, the appeals process that had been in place to contest water bills has been dismantled and residents’only option is to fill out a complaint form.
The decision to eliminate the appeals process was not announced and poses a major threat to the housing security of many Baltimore City Homeowners who no longer have an opportunity to openly discuss erroneous bills. Our legal department works with clients every day who receive inexplicable water bills that range from a few hundred dollars to tens of thousands of dollars (Don’t believe us?). The elimination of the appeals process creates an especially grave situation as the tax sale deadline approaches and homeowners with unpaid water bills, even grossly inaccurate ones, run the risk of their home going into tax sale foreclosure.
Though city processes have a long way to go to become more equitable for residents, in the short term, much needed relief came for our client Ms. Anderson who was featured in the Baltimore Sun article and was facing a $1,300 water bill. An anonymous donor contacted St. Ambrose to arrange to pay the bill. In fact, eight people reached out to the agency to inquire about contributing to the bill and providing support for other clients who face the risk of losing their home due to water bills.
Staff attorney Christina Ochoa comments on the outpouring of support from the community, “in an industry where we’re so often the bearers of bad news, seeing people’s generosity was really uplifting.”
UPDATE: The Baltimore Sun published a follow up story here: Good Samaritans Step Up