What happens when you can’t pay the mortgage? A forbearance explainer

During the current public health emergency, many homeowners are facing difficulties making their regular mortgage payments on time. Here are some things to consider when it comes to forbearance agreements and managing your mortgage in general:

If you can afford it, try to continue making your mortgage payments.

There are a lot of mixed messages being shared about whether or not you should continue making housing payments. The truth is, the best thing for your financial future is to continue to pay your obligations if you have the means to do so. While it is true that some protections are in place for consumers during the pandemic, it is safer (and easier) to continue meeting your obligations until circumstances change. If you have to make tough choices, remember to take care of urgent needs (food, medicine, shelter) first whenever possible.

If you cannot afford to make your payment, contact your mortgage company ASAP.

Public assistance programs in the United States almost always require the recipient to request them. Assistance from your mortgage company is no different. The sooner you contact the mortgage company, the sooner you will be able to begin the process of applying for help. Some servicers are currently only requiring a few button presses to be entered into temporary assistance programs. Even then, make sure you keep a record of what day and time you applied. Also keep track of any information you may have provided to your mortgage company, in case questions arise at a later date.

What is a Forbearance Agreement?

With a forbearance, you and your mortgage company agree to temporarily suspend or reduce your monthly mortgage payments for a specific period of time. This option lets you deal with your short-term financial problems by giving you time to get back on your feet and bring your mortgage current.

If your mortgage company indicates that you are approved for a Forbearance Agreement, try getting it in writing.

When you are approved for a forbearance, try to get a in writing (or via email), if possible. If getting it in writing isn’t possible, record the time and date of the approval, as well as the name of the person you spoke with (if available). A Forbearance Agreement is NOT necessarily the mortgage company allowing you to “skip” payments, it is an agreement to allow you to make those payments at a later date in some form or fashion.

After the Forbearance Agreement ends, you may need to submit more information.

Some mortgages will allow the missed payments to simply be added to the end of the loan. Others may require you to apply for a loan modification once the forbearance period is over. Even if you “heard” from someone (including a mortgage company employee) that the missed payments will be automatically added on to your loan, it is best to be prepared in case you need to provide more information in the future. During your forbearance, keep detailed records of your finances (bank statements, tax returns, and paystubs- if you are still being paid) and be sure to open any mail you receive, especially from your mortgage servicer.

If you require assistance with any stage of this process, Housing Counseling Help is available. 

St. Ambrose Housing Aid Center remains open and available to counsel individuals having difficulty paying their mortgage through our Foreclosure Intervention Counseling Program. Our counseling services are free of charge and available to all residents of the state of Maryland who need our assistance. Email us at intake@stambros.org or call us at 410-366-8550 ext. 249.

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