Originally Posted in The Daily Record
The legal program at St. Ambrose Housing Aid Center isn’t waiting for clients to find its midtown Baltimore office. Instead, the nonprofit is going into the community to solve civil legal problems before they escalate – and with a permanent, brick-and-mortar presence.
Earlier this month, St. Ambrose opened a walk0in clinic at 108 E. 25th St., where people with civil legal problems can get a free 30-minute consultation with a lawyer.
“You can’t sit in an office and wait for low-income people to find you,” said Jeanette Cole, St. Ambrose’s director of legal services. “They face too many hurdles, like transportation or child care. If you don’t get to them, the problems don’t get better. You must address the legal issues early on.”
Since its founding in 1968, St. Ambrose has helped more than 100,000 families with their housing needs, including counseling for first-time home buyers, a home sharing service, rental services, and a home redevelopment program that renovates vacant houses.
Foreclosure services and the legal program counsel people who can’t pay their mortgage and provide direct representation to people in default and facing foreclosure. Increasingly, the legal staff is engaging clients with legal problems that aren’t directly related to housing – but can ultimately lead to economic instability.
The key, Cole said, is getting to them early.
“What we’re seeing is that people get in denial, they get overwhelmed and deny there’s a problem,” she said. “If they knew there’s someone they can ask for help, it can prevent a problem form turning into a disaster.”
One example is payday loans.
“We try to get to them before it turns into a problem,” Cole said. “We try to firm up their financial stability so that their housing remains stable. We meet with them informally or we schedule appointments.”
The new clinic, which will formally open next month with Mayor Stephanie Rawlings-Blake in attendance, is open Monday, Wednesday and Friday from 10 a.m. to 2 p.m.
“I hired an administrative assistant and a community liaison who also works for Councilman Nick Mosby,” Cole said. “He goes to community meetings and is really good at speaking and getting the word out…He’s a live presence in the community.”
Now that the office is staffed and operating, the next step is to meet with churches and schools where St. Ambrose staff can make presentations.
“We go where the clients are,” Cole added. “Although we’re citywide, we’re focused on the neighborhood near our office to help people access legal services. We take it to the and help them with their problems. It’s to help families and the neighborhood.”
Many people who come to St. Ambrose for housing counseling also have legal problems that need to be addressed. “By assisting with whatever needs to be done, we get to them as soon as we can,” Cole said. “It ultimately helps children, families and the neighborhood.”
Schools are also a source of potential clients.
“We’re contacting counselors to see what issues they’re seeing with the children,” Cole said. “We hope to meet with parents before or after school. We’ve prepared lots of educational brochures and show them how to use the People’s Law Library and our online intake.”
With a legal staff of just three lawyers, St. Ambrose is limited in the amount of direct representation it can provide. “We can’t represent everyone,” Cole noted. “We try to identify real problems. We can do something to help them a lot of the time, and then offer education, referrals and advice.”
The legal program will continue its collaboration with the University of Maryland Carey School of Law in providing low-cost legal help to people in the community.
“We’ll continue to work with the JustAdvice program,” Cole said. “We schedule sessions twice a month at The Living Well, a storefront available for community meetings that we rent. Maryland Law students set it up. Sometimes we have 15 people with scheduled appointments.”
Law students are also the focus of new legal clerkships at St. Ambrose.
“It gives them an opportunity to work with clients and shows them the public service aspect of the profession, either so they can pursue a career or use the experience on their resume, Cole said. “It also helps the see the huge demand for pro bono.”
Joe Surkiewicz is director of communications at the Homeless Persons Representation Project in Baltimore. His email is firstname.lastname@example.org